Terms and Conditions
Welcome to classwoolclothing.com. By accessing, browsing, or using this website and purchasing any products offered through it, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before placing any order. If you do not agree with any part of these terms, you must refrain from using our site or services. These terms constitute a legally binding agreement between you and the operator of classwoolclothing.com.
1. General Provisions
All references to “we,” “us,” “our,” or “the Company” refer to the owner and operator of classwoolclothing.com. References to “you,” “your,” or “customer” mean the individual user or purchaser. These Terms and Conditions govern your use of our website and all transactions conducted herein. We reserve the right to update, modify, or replace any part of these terms at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of the site following any modification constitutes acceptance of those changes. The content on this site, including text, graphics, images, and product descriptions, is provided for informational and promotional purposes only.
2. Product Information and Availability
Our website offers a curated selection of high-quality woven wool garments, blankets, accessories, and related lifestyle products, all inspired by traditional craftsmanship and modern durability. We strive to display product colors, patterns, and textures as accurately as possible. However, we cannot guarantee that your monitor’s display of any color, weave, or detail will be exact, as actual product appearance may vary due to screen settings and lighting conditions. All product descriptions, specifications, and pricing are subject to change without notice. We reserve the right to limit quantities of any item offered, to discontinue any product at any time, and to refuse or cancel any order for any reason, including but not limited to inventory errors, inaccuracies in product information, or suspected fraudulent activity. While we endeavor to keep stock information current, we do not guarantee that every item shown is in stock at the time of your order. In the event that an item is unavailable after your order is placed, we will notify you and offer alternatives or a full cancellation of that portion of your order.
3. Orders, Acceptance, and Payment
When you place an order through classwoolclothing.com, you are making an offer to purchase the selected products under these Terms and Conditions. We reserve the right to accept or reject your offer for any reason. Order confirmation via email does not constitute acceptance of your order; acceptance occurs only when we dispatch the purchased goods. You agree to provide current, complete, and accurate information for all orders, including but not limited to shipping details and billing information. You are solely responsible for ensuring that your payment method is valid and has sufficient funds. All transactions are processed through secure third-party payment gateways. We do not store your full payment credentials on our servers. By completing a purchase, you authorize us to charge the total amount of your order, including applicable taxes and shipping costs, to the payment method you have designated. In case of a payment dispute, we may suspend or cancel your order pending resolution.
4. Shipping and Delivery
We arrange shipment of your purchased items to the delivery address you provide during checkout. Delivery times are estimates and not guaranteed, as they depend on carrier performance, customs processing, weather conditions, and other factors beyond our control. Title and risk of loss pass to you upon our handover of the package to the carrier. We are not liable for any delays, loss, or damage that occurs during transit once the carrier has accepted the shipment. You are responsible for providing accurate and complete shipping information. If a package is returned to us due to an incorrect address or failed delivery attempts, we may contact you to arrange reshipment, which may incur additional handling charges. We do not offer in‑person pickup or local store services, as we operate exclusively online. All shipping-related communications will be sent to the email address you provided at checkout.
5. Returns, Exchanges, and Refunds
We stand behind the quality of our products. If you are not entirely satisfied with your purchase, you may request a return or exchange within a reasonable period from the date of receipt, subject to the conditions set forth below. To be eligible for a return, items must be unused, unwashed, unworn, and in their original packaging with all tags attached. We reserve the right to reject returns that do not meet these conditions. Return shipping costs are your responsibility unless the return is due to our error, such as shipping a wrong or defective item. Refunds will be issued to your original payment method after we receive and inspect the returned merchandise. We may deduct a restocking fee from your refund in certain cases. For exchanges, we will process the replacement order once the returned item is verified. We do not provide cash refunds or store credits beyond the original purchase value. Please note that certain items, such as final sale or personalized products, are non‑returnable. All return instructions and authorization must be obtained through our website’s return portal or by contacting our support team via the contact form provided on the site.
6. Intellectual Property Rights
All content available on classwoolclothing.com, including but not limited to product images, descriptions, logos, graphics, layouts, text, software, and overall design, is our exclusive property or that of our licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, display, transmit, modify, adapt, or create derivative works from any part of this site without our prior written consent. You are granted a limited, non‑exclusive, revocable license to access and use the website for personal, non‑commercial purposes only. Any unauthorized use of our intellectual property may result in termination of your access and legal action.
7. User Conduct and Prohibited Activities
By using our website, you agree to act in a lawful and respectful manner. You shall not: (a) use the site for any fraudulent, abusive, or harmful purpose; (b) interfere with or disrupt the site’s functionality, servers, or networks; (c) attempt to gain unauthorized access to any part of the site or its data; (d) upload or transmit any viruses, malware, or other harmful code; (e) harvest or collect personal information of other users without their consent; (f) impersonate any person or entity or misrepresent your affiliation with us; (g) post or transmit any content that is defamatory, obscene, threatening, or otherwise objectionable. Violation of these rules may result in immediate suspension or termination of your account and access to our services, as well as referral to appropriate legal authorities.
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and storage of your personal data are governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our site, you consent to the processing of your personal information as described in that policy. We implement reasonable security measures to protect your data, but no transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security of any information you transmit to us. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
9. Disclaimer of Warranties and Limitation of Liability
To the fullest extent permitted by applicable law, our website and all products, services, and content provided herein are offered on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non‑infringement. We do not warrant that the site will be uninterrupted, error‑free, secure, or free from viruses or other harmful components. We are not responsible for any typographical errors, inaccuracies, or omissions in product descriptions, pricing, or other content. In no event shall we be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the site or purchase of products, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these provisions may not apply to you in full. In such cases, our liability shall be limited to the maximum extent permitted by law.
10. Indemnification
You agree to indemnify, defend, and hold harmless classwoolclothing.com, its owners, affiliates, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of the website; (b) your violation of these Terms and Conditions; (c) your infringement of any third‑party rights, including intellectual property or privacy rights; (d) any content you submit or transmit through the site; or (e) your breach of any applicable laws or regulations. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses.
11. Governing Law and Dispute Resolution
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is established, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these terms or your use of the site shall be resolved through binding arbitration or in the competent courts of that jurisdiction, as we may elect. You waive any right to participate in a class action or class‑wide arbitration against us. By using our site, you consent to the exclusive jurisdiction and venue of such courts or arbitral tribunals. The prevailing party in any dispute shall be entitled to recover reasonable attorney fees and costs, as determined by the arbitrator or court.
12. Severability and Waiver
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be enforced to the maximum extent possible, and the remaining provisions shall continue in full force and effect. Our failure to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision. Any waiver of any term must be made in writing and signed by an authorized representative of classwoolclothing.com.
13. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and us regarding your use of the site and purchase of products, superseding any prior agreements, communications, or proposals, whether oral or written. In the event of any conflict between these terms and any other policy, these Terms and Conditions shall prevail unless expressly stated otherwise.
14. Contact Information
For any questions, concerns, or requests regarding these Terms and Conditions, please reach out to us through the contact form available on classwoolclothing.com. We will make reasonable efforts to respond to your inquiry in a timely manner. Please note that we do not operate physical retail stores, and all customer service interactions are handled via our online channels.
By continuing to use classwoolclothing.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. Thank you for visiting our site and for your interest in our woolen collections. We value your trust and look forward to serving you with integrity and excellence.